How can we help?
7 answers to the things people ask us most.
Finding roommates & places
Listings
- iPhone app
Post a room or apartment listing
Put a room, apartment or house on Roomie so people searching your area can find it and message you.
- iPhone app
Edit, hide or delete a listing
Change the rent, swap the photos, take a listing down while you think about it, or remove it for good.
- iPhone app
No one has messaged me about my listing
What we recommend when a listing has been up a while and nothing has come in, and what to check if it stays quiet.
Account & billing
- iPhone & web
Manage or cancel Roomie Pro
Check when Roomie Pro renews, what it costs, and how to change or cancel it. Where you do that depends on where you subscribed.
- iPhone & web
Request a refund
How to ask for money back on a Roomie Pro subscription or a Boost, and who to ask depending on where you paid.